Responsibility at Vitamind

Vitamind Oy’s Responsibility Report 2025

1. CEO’s review

“Vitamind Oy’s mission is to provide high-quality psychological services as a reliable part of the overall service system and to contribute to the mental well-being of Finnish people. The year 2025 was a year of growth investments and subcontractor engagement: we acquired and renovated premises for our fifth office and significantly improved the compensation levels for our subcontractors. Due to these major forward-looking expenditures, the year was challenging in terms of profitability, despite a pleasant revenue growth to €1.34 million. From a sustainability perspective, 2025 was the first full calendar year to be monitored. Our sustainability priorities included embedding and deepening the WWF Green Office standard-based environmental responsibility into our everyday operations, as well as contributions through our corporate partnership with the Tukilinja Foundation.”

2. Vitamind Oy – Psychological services throughout Finland

2.1 Core of our operations

  • We provide versatile, high-quality psychological services for individuals and client organisations
  • Multi-location services across five offices
  • Remote services available throughout Finland

2.2 Geographical coverage

  • Northern Finland
    • Rovaniemi (3 locations)
    • Oulu
    • Kittilä
  • Southern Finland
    • Capital region

3. Social responsibility in psychological services

3.1 Availability of services

  • As a regional operator, we strive to support the realisation of regional equality in access to high-quality services.
  • In particular, building, developing and securing neuropsychological expertise in Lapland has guided Vitamind’s choices since the company was founded in 2014. In the field of adult neuropsychology, we have been closely involved in building the current network of expertise. We continue to offer opportunities for cooperation for both individual psychologists and welfare sectors in the form of work events, training and work guidance to support the expansion of neuropsychological expertise in the north. The launch of neuropsychological rehabilitation for children in Lapland in 2015 remains one of the most significant successes of our responsibility work.
  • Access to psychotherapy in Lapland also continues to vary region by region. We have long sought to increase the availability of high-quality psychotherapy in northern Finland. In 2025, we succeeded in expanding the supply of psychotherapy placements through successful recruitment and the graduation of our new psychotherapists. Of particular significance is our success in increasing the availability of children’s psychotherapy in Lapland.
  • We are involved in addressing the challenge of school psychology service availability. In 2025, we assisted schools as a contracted partner of the North Ostrobothnia Wellbeing Services County.

3.2 Quality assurance

  • Psychologists hold the most extensive mental health education available in Finland – as a foundational education. As a profession, we are also known for being particularly active in continuing education, and Vitamind’s psychologists are a good example of this. Continuous training tailored to individual needs keeps employees energised and curious. We have excellent in-house capabilities to organise internal training tailored to the needs of our staff.
  • Adequate supervision and professional support are at the core of Vitamind’s operating philosophy. Each of our psychologists has access to our entire expertise in all professional matters. If we do not have the necessary expertise ourselves, we will acquire it from outside sources.
  • In 2025, we began systematic collection of client feedback from all our patients. For everyone, including our partners, the most important feedback channel that has always been available remains in place: direct contact.

4. Environmental responsibility: Green Office

4.1 Environmental footprint of psychological services

  • In 2025, the sustainability focus was on embedding and internalising the WWF Green Office certification-based sustainability work across all our locations. The material and energy resources required for psychological work are modest compared to many other sectors, but we aim to take responsibility for our shared environment and to continuously improve from an environmental perspective as well.
  • Our offices are already largely paperless. Not all psychological work can currently be done entirely paperlessly even in principle, but the usage of paper is minimized.
  • Remote consultations have been used in Lapland long before the pandemic. However, in the post-pandemic era, the proportion of remote consultations increased for us as well, which has in turn reduced work-related travel and thereby our overall carbon footprint.
  • The environmental footprint of office premises has been reduced through environmentally friendly choices in electricity and supply procurement such as cleaning products, as well as improved waste recycling.
  • For long journeys, such as travel to training events, the train is our primary mode of transport.

5. Financial responsibility

5.1 Key figures

  • Turnover: €1.34 million
  • Rovaniemi is the company’s home base and largest individual operating area. The Oulu region already has a relatively large number of service providers, which is reflected in stronger competition both for staff and clients compared to Rovaniemi. In revenue terms, however, Oulu is on a par with the Rovaniemi offices. The single-employee Kittilä office is our smallest, also in terms of revenue. As a regional operator, we are still likely the most significant presence in Kittilä, being practically the only provider of neuropsychological services in the area.

5.2 Social impact

  • In 2025, we provided employment for six psychologists in the Rovaniemi area, seven in Oulu, and one each in Kittilä and the capital region
  • As a local family business, all tax revenue from our operations is paid in Finland
  • In 2025, we produced more mental health services than at any point in the company’s history. Growth was built primarily on increased production of psychotherapy, assessment, supervision and training services.

6. Personnel and expertise

6.1 Professional development

  • We actively support the specialisation opportunities of our partner psychologists. In 2025, we had five psychologists studying for their specialisation.
  • Hundreds of hours of work guidance are given and received at Vitamind each year.
  • We support peer learning between specialist experts across our locations.

7. Goals for 2026

7.1 Service development

  • In regard to neuropsychological services, we strive to promote the smooth functioning of care chains for neurological and neuropsychiatric patients in northern Finland. We are an active regional operator working to help ensure the availability and appropriateness of health and social services.
  • In psychotherapy, the goal is to further increase service provision so that supply better meets demand. From the end of 2026 onwards, we will also be able to expand the availability of children’s psychotherapy, which has been particularly limited in Lapland.
  • In school psychology services, we aim to maintain our capacity to offer purchased service opportunities to wellbeing services counties.
  • We continue to work towards greater availability of high-quality psychological services across Finland, in line with regional needs and collaboration opportunities.

7.2 Promoting responsibility

  • 2026 will be the second full year operating as Green Offices. We will continue to monitor established metrics on energy and water consumption and the progress of paperless operations. In addition, we aim to make environmental choices and communications an increasingly integral part of company management, and to systematise our carbon offset activities.
  • Ensuring staff wellbeing in the continuously evolving health and social services sector is a challenge that Vitamind Oy must also meet as a condition of its own survival. During the year, we will once again arrange a shared gathering for the purposes of refreshment and deepening collaboration.
  • The Tukilinja corporate partnership that began in 2024 will continue through 2026. The partnership supports equality for people with disabilities and long-term illnesses, for example through grants.

8. Metrics and monitoring

8.1 Service Impact

  • 2026 will be the first full calendar year in which we are able to collect systematic client feedback. This will also enable systematic analysis and utilisation of the feedback received in developing our operations.
  • Close cooperation between the referring parties and the parties providing rehabilitation and therapy is essential for high-quality monitoring of treatment outcomes. At Vitamind, we ensure that we make contact and cooperate with members of the networks involved in the patient’s treatment.
  • The aim is to further improve the availability of services and regional equality in 2026.

8.2 Environmental impact

  • We continue working to reduce the environmental footprint of our operations in accordance with the WWF Green Office standard; the main goals for the year relate to communications, carbon offsets and staff engagement.